Loftsails

In order to deal with warranties straightforward we need to ask you to submit the following information. Ideally we would recommend to register warranty with you smartphone or tablet as the quickest solution to register warranties. When you are a desktop user please scan this QR Code to directly launch our smartphone application.

Warranty form

Personal information

E-mail

First Name

Last Name

Address

ZIP

Town / City

Country

Mobile Phone Number

Product information

Dealer country

Dealer

Product category

Select your product

Unlisted product

Product variant

Request for

Refund

Product replacement

Images and description

Picture of serial number (max 4MB)

Receipt image (max 4MB) Most Products do not have a serial number, only so when neccessary with example image where to find the serial number.

Whole Product Image (max 4MB)

Detail Problem Image #1 (max 4MB) When the product consists out of various (broken) components, make sure to cover all of them on this image.

Detail Problem Image #2 (max 4MB)

Detail Problem Image #3 (max 4MB)

Detail Problem Image #4 (max 4MB)

Claim description In your own words please describe what and how it happened.

Our Support Team will come back to you within 2 working days after submitting this form.

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